Your articles arrived working

Import them once and they take two jobs: found by customers in your help center, quoted by the AI agent in chat. One edit updates both.

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Publish
Published
Edit

Reset your password

Forgot your password, or just want to rotate it? You can reset it yourself in under a minute — no need to contact support.

Steps

  1. 1. Open Settings → Security from the account menu.
  2. 2. Click Reset password.
  3. 3. Check your email for the secure reset link (it expires in 30 minutes).
  4. 4. Choose a new password and Save.

Tip: Use a password manager to generate a strong, unique password you don’t reuse anywhere else.

One library. Two shifts.

The mechanics, not the marketing.

100%
of your articles — imported or new, public or private — can teach the agent
50+
languages, one click away for a single article or the whole site
1 click
and your Zendesk, Intercom, Freshdesk, or Notion library comes across
Unlimited
nesting for pages and groups, arranged by drag-and-drop

Everything you ever wrote, under one roof

Crawl the site, upload the files, sync Notion and Drive, pull in the old helpdesk. Each source lands once and stays fresh — nobody copy-pastes anything.

Website crawler

Files

PDF, DOCX, XLSX — upload and done.

Notion

Your pages and databases, mirrored and synced.

Google Drive

Docs and sheets, mirrored and synced.

Your existing helpdesk

Articles come straight over from Zendesk, Intercom, or Freshdesk.

Product facts, found for you

Key facts lifted from your site and kept on hand for every answer.

Answers for your agent

Everything in the library doubles as material the agent can answer with.

See it answer

Writers keep their muscle memory

Slash commands, tables, code blocks, and embeds; comments, presence, version history, and an autosave every 3 seconds. Fast hands, nothing lost.

Familiar editing

Slash commands, tables, code blocks, task lists, YouTube embeds — the habits transfer.

Drag to arrange

Nest pages and groups as deep as you like; drag to reorder anything.

Version history

Every change lands as a snapshot; any past version restores in a click.

Comments in place

Pin a note to the exact sentence and resolve the thread when it's settled.

Live presence

You can see who's inside an article right now, so nobody tramples anybody.

Autosave

A save fires every 3 seconds while you type.

Every article works a second shift

Connect the base and each article starts answering customers, sources cited. Private runbooks coach the agent without ever being published.

  • Link a knowledge base and all of its articles become answer material.
  • Internal-only runbooks teach the agent and never go public.
  • Each reply cites the exact article behind it.
  • Unsure answers and thumbs-downs surface as gaps on your dashboard.
  • A gap becomes a new article in one click.
The agent's unanswered questions are tomorrow's best articles.
Support agentAnswers from your connected knowledge

Knowledge connected to this agent

Help Center48 articlesPublished
Internal runbooks12 articlesPrivate

Both train the agent — publishing only controls what customers can read.

A customer asks

How do I update my billing card?
Open Settings → Billing, choose Update payment method, and enter your new card. It applies from your next invoice. From: Update payment method

The public side, wearing your logo

Ship it on your own domain or a free yourcompany.movedesk.io address. Search, breadcrumbs, and a table of contents come standard; run separate sites per product or audience.

  • Your domain, or a free yourcompany.movedesk.io subdomain with zero DNS work.
  • Logo and favicon are yours; any page can serve as the front door.
  • Readers get search, breadcrumbs, a table of contents, and prev/next.
  • Spin up several help centers — one per product, brand, or audience.
MoveDesk
EN

Getting started

Set up your account and send your first message in minutes.

4 pages

Account & billing

Plans, payments, and everything about managing your workspace.

6 pages

Integrations

Connect the tools your team already works in every day.

5 pages

Notifications

Control exactly what your team gets pinged about, and when.

3 pages

API & webhooks

Build on the platform and automate your own workflows.

4 pages

Troubleshooting

Fix the most common issues without waiting on support.

3 pages

Reset your password
Invite your team
Connect your inbox
Powered by MoveDesk

In 50+ languages by lunch

One click translates an article — or the whole site. Readers flip languages on the same page, so there's never a duplicate drifting out of date.

  • Pick a default language, then add any of the 50+ on offer.
  • Translate article by article, or everything in one pass.
  • The switcher swaps languages in place — it never forks the page.
  • Search and navigation follow whatever language the reader chose.
Account & billingReset your password
English

Reset your password

Forgot your password, or just want to rotate it? You can reset it yourself in under a minute — no need to contact support.

  1. Open Settings → Security from the account menu.
  2. Click Reset password.
  3. Check your email for the secure reset link (it expires in 30 minutes).
  4. Choose a new password and Save.

Tip: Use a password manager to generate a strong, unique password.

Available in 7 languages
EnglishEN
DeutschDE
EspañolES
FrançaisFR
ItalianoIT
NederlandsNL
Bahasa IndonesiaID
Switching language keeps readers on the same page — the switcher swaps this article, never a duplicate.

Pack up the old help center. Unpack it here.

Zendesk, Intercom, Freshdesk, or any hosted help center comes over as an editable tree. Mirror Notion or Drive, crawl a site, upload files — and re-import anytime without duplicates.

Help desks

Bring articles from Zendesk, Intercom, Freshdesk, or any hosted help center — resyncable and fully editable.

Notion

OAuth in, mirror the page tree, resync whenever it changes.

Google Drive

Connect over OAuth and your documents turn into editable pages.

Website and files

Crawl the current docs site into a tree you can edit, or upload files as pages.

Docs tools store articles. This one puts them to work.

Hosted and multilingual is table stakes. The difference is what happens after publish: here, the article starts answering customers by itself.

MoveDesk Knowledge BaseStandalone docs tool
Hosted, multilingual help center
AI translation in one click
Articles answer customers through an AI agent
Content gaps spotted in live conversations
Zendesk, Notion, and website-crawl importCopy-paste by hand
Version history, comments, and presenceOften a separate paid tier

The questions the movers ask

How articles feed the agent, what survives a Zendesk import, how languages behave, and what's next.

Publishing is the whole pipeline: the article registers as a knowledge source, links to every agent in the workspace, and gets indexed for retrieval. Unpublish and it's gone just as fast — no sync step, no training run, no stale answers.
The wizard shows your Help Center articles across every locale; take all of them or a subset. They arrive as an editable knowledge base site — languages preserved as real translations of the same page — and start training your agent immediately. Running the import again updates in place instead of duplicating.
Yes — connect over OAuth and your workspace comes in as a knowledge base site with the page hierarchy intact. Resync whenever Notion changes. A docs website can be crawled into an editable tree the same way, and plain files upload as pages.
Every site has a default locale plus any number of extra ones, chosen from 50+ languages. AI translation handles one article or the entire site in a single click. Translations group per page, so the public switcher shows the same article in another language — never a duplicate.
It goes live at yourcompany.movedesk.io immediately, with no DNS to configure. Custom domains are on the roadmap; until they ship, the branded subdomain is live from the moment you publish.
Yes — one workspace can hold multiple sites, each with its own name, URL slug, logo, favicon, languages, and home page. Useful for separate products or brands. Sites publish and unpublish independently, bulk publish included.

Your help center already exists. Move it.

One import from Zendesk, Notion, or your site — and it goes live twice: as your help center and as your agent's brain.

Start 14-day trialBook a demo

Keep exploring

More of the MoveDesk platform

InboxOne queue for every channel, with your imported history attached. Escalations arrive pre-briefed — take over in a click.Learn moreAI AgentAnswers on every channel from the docs you brought over, cites its sources, and briefs your team on handoff.Learn more